EMS Client Services Troubleshooting: ENow Client and ENow Admin Services keep stopping. : Support Portal

EMS Client Services Troubleshooting: ENow Client and ENow Admin Services keep stopping. Print

Created by: Carlos Zayas

Modified on: Tue, 2 May, 2017 at 2:49 PM

Symptoms

The ENow Client and ENow Admin services will stop after a new installation.

Cause

The local or roaming user profile may not be available for the service account configured.

Resolution

Using RDP, log into the server encountering the issue as the service account.
Open the task manager and end all of the ENow processes.
Open the Services console and restart the ENow Client and ENow Admin services.
Log off as the service account and log in with your administrative account to verify that the services are still running.

Carlos is the author of this solution article.

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