Please follow the steps below to manually move the database to a new location on your ENow Web Server:

  1. Launch IIS Manager and select the Sites > Mailscape > MailscapeWeb node, then select Advanced Settings(on the right under Actions).
  2. Take note of the Physical Path (The default path is C:\inetpub\wwwroot\Mailscape\MailscapeWeb\).
  3. Stop the MailscapeAppPool.
  4. Stop the ENow Web Service.
  5. Copy the following folder into clipboard: C:\Program Files (x86)\ENow\MailscapeWeb\MailscapeData.
  6. Paste the MailscapeData folder into the desired path.
  7. Open the following file with an Administrator Notepad: MailscapeWeb\Database\Database.config(Path to MailscapeWeb referenced in step 2 above).
  8. The Modify the path to the listed in this file to point to the new location for the MailscapeData folder:
    • Database: C:\Program Files(x86)\ENow\MailscapeWeb\MailscapeData\Database
    • LogFiles: C:\Program Files(x86)\ENow\MailscapeWeb\MailscapeData\LogFiles
    • MessageLogs: C:\ProgramFiles (x86)\ENow\MailscapeWeb\MailscapeData\Database\MessageLogs
    • Reports: C:\Program Files(x86)\ENow\MailscapeWeb\MailscapeData\Reports
    • ActiveSyncActivity:C:\Program Files(x86)\ENow\MailscapeWeb\MailscapeData\Database\ActiveSyncActivity
    • BlackBerryActivity:C:\Program Files (x86)\ENow\MailscapeWeb\MailscapeData\Database\BlackBerryActivity
    • UICache: C:\Program Files(x86)\ENow\MailscapeWeb\MailscapeData\UICache
  9. Save the file. 
  10. Restart the ENow Web Service.
  11. Restart the MailscapeAppPool.
  12. Launch the ENow Admin Console and verify the new Database path by navigating to Server > Deployment > Built-In Database.